Level 3 Diploma in Business and Management

Truly Swiss Pre-University ProgramEquivalent to International Baccalaureate, A Level, O Level, T Level

Level 3 Diploma in Business and Management is to provide learners with an in depth understanding of the operations and structure of businesses. Successful completion of this qualification will equip learners with the underpinning knowledge and skills required to succeed in employment or further studies. This program is for learner 16-year-old and above and learners could study in their countries via our recognized PPP (Practice and Preparation Provider).

Level 3 Diploma in Business and Management is 120 credit qualification (equivalent International Baccalaureate Diploma and any access to higher education diploma). Because this is the 120 credit Level 3 Diploma, the qualification will make learners eligible join into any recognized and accredited University in the world, not only the Swiss Institute of Management & Innovation.

Not the same with other Baccalaureate or A Level/ O Level which focus on History, Maths, Biology, Chemistry…, the Level 3 Diploma in Business and Management will focus on only the business and management skills. Program will helps students learn key concepts and a range of management procedures required to work within a business. It has been specifically developed to provide the knowledge required for students to work effectively, both as individuals and in teams within business. Being able to develop good business management skills is crucial for any company.

Level 3 Diploma in Business and Management is the save and safe pathways for students who would like to have the best preparation before study full-time Bachelor in SIMI Switzerland or any University degree programs of any recognized and accredited universtity all the world.

Upon graduation, learners will receive 2 Pre-University Diploma:

  • UK Nationally Recognition Qualification: ATHE Level 3 Diploma in Business and Management
  • Swiss Pre-University Diploma: SIMI Level 3 Diploma in Business and Management

Level 3 Diploma in Business and Management is a 120-creditqualification. To obtain the Level 3 Diploma in Business and Management learners must achieve all six mandatory units. The program has the Total Qualification Time is 1200 Hours; The Total Guided Learning Hours is 720.

Mandatory Units:

  • Managing Business Operations (20 credits)
  • Maximising Resources to Achieve Business Success (20 credits)
  • The Business Environment (20 credits)
  • Managing People in Organisations (20 credits)
  • Working in Teams (20 credits)
  • Effective Business Communication (20 credits)

Total Qualification Time (TQT)

Total Qualification Time (TQT) is a guide to the amount of time a learner would take, on average, to complete the different activities to demonstrate achievement of the learning outcomes of a whole qualification. TQT includes all the activities described under guided learning hours (GLH) plus all the additional learning.

Additional learning will take place away from the classroom and this will not be under direct supervision of a tutor/teacher, lecturer, supervisor, trainer etc. The activities will vary depending on the qualifications, their level and the nature of the learning.

Some examples of activities that can contribute to Total Qualification Time, include:

  • Preparation for classes
  • Independent and unsupervised research/learning
  • Unsupervised work on assignments
  • Unsupervised compilation of a portfolio of work experience
  • Unsupervised e-learning
  • Unsupervised e- assessment
  • Unsupervised e-assessment
  • Unsupervised coursework
  • Watching a pre-recorded podcast or webinar
  • Unsupervised work-based learning
  • Any other form of learning, education or training, not under the direct supervision of a tutor/teacher, lecturer, supervisor,


The credit value specifies the number of credits that will be awarded to a learner who has achieved the learning outcomes of a unit at the specified standard.

Each credit represents 10 hours of learning time and equates to 10 hours of total qualification time. Therefore, one 15 credit unit represents 150 hours of total qualification time. Learning time is a notional measure which indicates the amount of time a learner at the level of the unit is expected to take, on average, to complete the learning outcomes of the unit to the standard determined by the assessment criteria.

Learning time includes all the activities described under guided learning hours and additional learning. The credit value of the unit will remain constant in all contexts regardless of the assessment method or the mode of delivery. Learners will only be awarded credits for the successful completion of whole units.

Managing Business Operations

Unit aims

This unit aims to introduce learners to key aspects of all businesses and how they operate within the wider business environment, as well as internally. Learners will explore the important business areas of finance, customer service, planning, decision making and operational control.

Learning outcomes:

Understand the key features of a business environment

  • Identify common functions and divisions found in organisations
  • Using examples, describe different structures within organisations
  • Describe the key differences between public, private, voluntary sector, and public service organisations

Know key financial concepts used in organisations

  • Explain key accounting concepts
  • Describe the stakeholders who wish to understand an organisation’s financial situation
  • Describe the kinds of business information which can be provided by budgets

Understand the importance of customer service to business:

  • Explain the importance of excellent customer service to organisations
  • Describe the elements of excellent customer service

Understand key aspects of planning to ensure business success

  • Explain why business planning is important
  • Describe the importance of mission, vision, business strategy and organisational objectives and how they are used in business
  • Explain the key elements of a business plan and how it is created

Understand the importance of operational control

  • Explain why an organisation needs operational control
  • Describe the systems organisations use to achieve operational control

Understand the decision-making process

  • Describe different techniques that managers can use to help decision making

Maximising Resources to Achieve Business Success

Unit aims

Effective use of resources can be business critical. This unit aims to ensure learners understand the range of resources businesses need, why this must be monitored and how this can be achieved through technology and other project management tools

Learning outcomes:

Understand the importance of resources to business success

  • Explain the resources needed by organisations in different business sectors of the economy

Know how organisations monitor the use of resources

  • Explain how and why resources must be monitored
  • Explain what is meant by benchmarking and how it is used by organisations to monitor resources
  • Explain what is meant by performance indicators and how they are used by organisations to monitor human resources

Know about new technologies used in organisations

  • Describe new technologies available to organisations
  • Explain how new technologies are used by organisations

Understand the process of project management and how it contributes to the efficient use of resources

  • Identify and explain the key skills needed by a successful project manager
  • Describe the Three Stage-Project Cycle
  • Explain why it is important to identify and rank a project’s critical factorsproject evaluation and review
  • Explain the purpose and importance of
  • Explain the tools used for managing projects

Understand how organisations work towards ‘best practice’

  • Explain the terms excellence and quality and the impact of these concepts on organisations
  • Describe tools and techniques that are used by organisations to ensure the quality of their products and

The Business Environment

Unit aims

All businesses operate within a wider business environment – of which they must be constantly aware. This unit aims to introduce learners to all aspects of that external environment and how an organisation may choose to ‘position itself’ through marketing or its ethical image. The unit also considers the impact of culture on organisations.

Learning outcomes:

Understand how external factors can impact on organisations

  • Describe external factors which may have an effect upon organisations
  • Explain why organisations carry out PESTLE analyses
  • Describe the three- step crisis management procedure

Understand why organisations need to be aware of their impact on the environment

  • Identify the factors which contribute towards environmental damage and explain how these can be minimised by organisations
  • Explain how lack of care for the environment can impact on business profitability and reputation

Understand key elements of marketing

  • Explain the function of marketing and how it differs from selling
  • Describe the purpose of a marketing plan and marketing
  • objectives, providing examples as appropriate
  • Explain the differences between primary and secondary information
  • Explain the differences between internal and external data and information

Understand why organisations and individuals need to behave ethically

  • Describe the benefits to organisations of behaving ethically

Understand the impact of organisational culture

  • Explain the effect of organisational culture on business, providing examples from different organisations

Managing People in Organisations

Unit aims

People are often considered to be the most important resource in any organisation. This unit aims to give learners the knowledge and understanding about recruitment, performance management and development.

Learning outcomes:

Understand key elements of the recruitment and selection process

  • Explain the recruitment methods and processes used by organisations
  • Prepare a job description and person specification for a specified job
  • Produce guidelines to ensure interviewers carry out best practice before during and after an interview

Know how organisations carry out performance management

  • Describe each stage of the seven-step process for Managing Performance
  • Using examples, explain why standards are a necessary part of performance management

Know how organisations develop people

  • Explain the difference between training, coaching, mentoring and counselling
  • Describe the learning cycle
  • Describe a range of psychometric tests and their uses

Know how to ensure employee training is effective

  • Explain the key elements of a Learning Organisation
  • Describe the elements of the training cycle
  • Explain the characteristics of effective training courses

Review own personal effectiveness

  • Identify own preferred learning style
  • Describe the behaviours of people who are confident, lacking in confidence and over-confident, and relate to self
  • Explain the goal setting process and the difference between long-term and short-term goals
  • Assess own time management skills

Know the steps taken by organisations to ensure workplace welfare

  • Explain the term workplace welfare
  • Describe employers’ and employees’ health & safety responsibilities
  • Explain how organisations can reduce the occurrence of work-related stress

Know how to manage change

  • Explain why organisations must embrace ‘change’
  • Describe the most common reactions to change

Working in Teams

Unit aims

Good teamwork creates synergy within an organisation. This unit introduces the learner to the skills of teamwork. Learners will explore the features of an effective team, motivation and leadership and the importance of delegating, influencing and developing excellent interpersonal skills.

Learning outcomes:

Understand the key features of an effective team

  • Describe the qualities that make a team effective
  • Describe different team styles

Understand the key features of an effective team leader

  • Outline the role of a team leader and the skills and qualities they require
  • Describe different leadership styles

Understand theories of motivation

  • Describe different theories of motivation
  • With reference to leadership theory, identify those factors which are generally considered to demotivate and motivate people in the workplace

Know the principles of effective delegation to team members

  • Explain the difference between delegation and abdication of responsibility
  • Describe the benefits and risks of delegation to managers and members of a team

Know how to influence others

  • Explain what influencing is
  • Describe the actions and behaviours of people when they attempt to influence others
  • Explain the negotiation process

Know how to build and maintain interpersonal relationships with colleagues

  • Explain the importance of creating good interpersonal relationships at work
  • Explain the differences between positive, negative and constructive feedback
  • Describe the indications and common causes of disagreement in work teams
  • Explain the approaches people use to resolve conflict situations in work teams

Effective Business Communication

Unit aims

Good communication skills are critical to all those working in business. This unit explores the written and oral skills that are needed in a variety of business contexts

Learning outcomes:

Understand key principles and methods of verbal communication in business contexts

  • Explain the importance of clear communication and the impact of unclear communication to business
  • Describe the key elements of effective listening
  • Explain the purpose of different types of questioning
  • Explain the different communication styles
  • Explain how communication skills can be used to develop rapport with others
  • Describe the factors that make a telephone call effective

Understand key principles and methods of written communication in a business context

  • Explain the importance to organisations of clear, concise and complete written communication

Understand key principles and methods of non-verbal signals communication in a business context

  • Explain the importance of non- verbal communication including ‘personal space’
  • Explain the kinds of non-verbal signals they can send through their own personal appearance

Know how to run an effective business meeting

  • Describe the factors that differentiate a productive meeting from an unproductive one
  • Differentiate between a formal and an informal
  • Describe the purpose and contents of the meeting
  • Describe the responsibilities of a Chairperson.
  • Explain how to make a positive contribution to any meeting.

Know how to make an effective business presentation

  • Describe the different work occasions which require information to be presented to others
  • Explain the characteristics of an effective presentation
  • Explain the difference between an effective (good) visual aid, and an ineffective (poor) visual aid

Know how to deal with problems faced by business organisations

  • Explain the nature of common business problems

General entry requirements:

For entry the program, the learner should:

  • Typically aged 16 and above.
  • 5 or more GCSEs at grades C and above
  • other related level 2 subjects
  • other equivalent international qualifications

English requirements:

For those whom English is not their first language we recommend the following standards of proficiency in English language skills or an approved equivalent for this qualification:

  • Common European Framework of Reference (CEFR) B2
  • IELTs 5.5


Learners must also have an appropriate standard of English to enable them to access relevant resources and complete the unit assignments.

SIMI Switzerland has been accredited the “premier institution” status by the ASIC, and the programme is also accredited by Ofqual’s UK.

The programmes are strictly accredited by prestigious organisations; then, the graduated learner confidence participates in the labour market or/and easy learning connected to prestigious and equivalent educational systems

On successful completion of a Level 3 Diploma in Business and Management there are a number of progression opportunities. Learners may progress to:

  • a degree programme of the Swiss Institute of Management & Innovation
  • a degree programme of the thousands courses from universities all the world.
  • a level 4 qualification in Business and Management
  • other level 4 qualifications equivalent.
  • Employment or setting up own business
Contact SIMI

Bahnhofstrasse 21, 6300 Zug, Switzerland

SIMI is the first Higher Education provider in Zug, Switzerland. SIMI is accredited by ASIC and licensed by Canton of Zug, Switzerland in the training and research

Accredited by ASIC
Fully accredited by ASIC UK, Premier institution status.

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